What is Mediation?

Mediation is a procedure for the out-of-court, constructive handling of conflicts and heated disputes.

Mediation is:Mediators are:Conflict parties are:
 
  • confidential
  • structured
  • voluntary
  • open and unbiased
 
  • neutral
  • independent
  • qualified
  • professional
 
  • responsible for their solutions
  • interested in constructive
    participatory conflict resolution
  • developing own solutions